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Have a question about your order, sizing, shipping, or a dress you love?
Our LUCYS IN THE SKY SHOP team is here to help make your shopping experience easy and enjoyable.
Email: love@lucysintheskyshop.com
Response Time:
Within 24–48 business hours, Monday–Friday
For faster assistance, please include your order number and a brief description of your question.
Order Support
Questions about your order or order status.
Sizing & Fit
Need help choosing the right size? We’re happy to help.
Shipping
Questions about delivery, tracking, or shipping.
Returns & Refunds
Need assistance with a return or refund? Contact us first.
Product Questions
Ask us about styles, fabrics, colors, or availability.
Damaged or Incorrect Items
If something arrives damaged or isn’t what you ordered, please reach out to us.
LUCYS IN THE SKY SHOP
879 W Calle Valenciana
Sahuarita, AZ 85629
United States
Business Correspondence Only – Not a Return Address
Please contact Customer Support before sending any return. We’ll provide the correct return instructions and address.
Monday–Friday: 9:00 AM–6:00 PM EST
Saturday–Sunday: Closed
We’ll do our best to respond as quickly as possible.
Whether you’re looking for the perfect fit, checking on an order, or simply have a question, LUCYS IN THE SKY SHOP is always happy to hear from you.
Wear what feels like you. We’ll be here when you need us.
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